Caleb came out to take measurements and give us a quote. He showed up when he said he would and was helpful in showing my wife the various options she could order. We received the quote in a timely manner. The shades had to be ordered and Caleb continued to keep us in the loop until he got us scheduled. They were efficient in their install and finished in a reasonable amount of time. The correct product was delivered and their work quality is fantastic. I would recommend Made In The Shade to anyone with confidence.